Frequently Asked Questions
Find answers to common questions about our printing solutions
Are HPRT printers compatible with both iOS and Android?
Yes, most of our portable and photo printers connect via Bluetooth and are compatible with both iOS and Android devices through our dedicated mobile apps.
Do I need to buy ink for the thermal printers?
No, our thermal printers use heat-sensitive technology, meaning they do not require ink, toner, or ribbons to operate.
Where can I download the latest drivers for my desktop printer?
You can download all necessary drivers, software, and user manuals directly from the 'Support' section on our website.
Can I use third-party thermal paper with HPRT printers?
While our printers are compatible with standard thermal paper, we recommend using HPRT-certified paper for the best print quality and longevity of the print head.
What is the battery life of the portable mobile printers?
On a full charge, our portable printers can typically print 50-100 sheets depending on the specific model and document density.
Do you offer technical support for setup?
Absolutely. Our technical team is available via email to guide you through the initial configuration and troubleshooting.