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Returns & Exchanges
If you are not entirely satisfied with your purchase, we offer a 30-day return policy for all hardware in its original packaging and condition.
1
Initiate Request
Contact our support team at [email protected] with your order number to request a Return Merchandise Authorization (RMA).
2
Pack Your Item
Securely place the printer and all original accessories, cables, and manuals back into the original product box.
3
Ship the Package
Affix the provided return label to the shipping carton and drop it off at any authorized carrier location.
4
Receive Refund
Once our technicians inspect the device, your refund will be processed to the original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing